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CEM in Telecoms PPC

Join us at the 6th Annual Customer Experience Management in Telecoms Middle East, taking place from 10-11 April 2017 in Dubai, United Arab Emirates

We’ll be gathering Heads of Customer Experience, Customer Service and Service Quality from Middle East telecom operators and solution providers to learn how you can transform your service delivery channels into an innovative, digital, customer-centric ecosystem in order to remain competitive and meet evolving customer needs.

Omantel, Zain KSA, Vodafone Egypt, Orange Jordan, du, Vodafone Qatar and many more have already confirmed to participate. Hurry, secure your place today!

Top reasons to attend:

  • Your voice matters– participate in panel debates, open floor discussions and moderated table discussions to make sure you get the answers to issues that keep you up at night
  • Benchmark your customer experience strategy against the best in the region through best practice delivered by regional and international speakers driving customer experience transformation
  • Take advantage of over 10 hours of interactive sessions and networking to determine how to keep the customer front-of-mind across all departments
  • Understand how to gain C-level support for your CEM strategy through an unprecedented all-star C-level panel putting C-suite decision makers on the spot
  • Develop your skills and make the most of your time out of the office by attending 4 in-depth workshops on hot topics such as creating effortless experiences, customer journey mapping and achieving customer-centricity
  • Get recognised and celebrate a year of CEM achievements during the prestigious 5th Customer Experience in Telecoms Middle East Awards. Not only will we be recognising the best in the industry but you will also get a chance to interact with them one-on-one

Hurry! Early bird discount expires on Thursday, 19 January 2017.

Register online now with your credit card and save up to US$300. Your credit card is required at time of booking. Or email us at enquiry@iqpc.ae for more information about how you can participate.

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