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8 customer journey mapping between design and reality

Download this presentation now by Amin Issa, Office of the Customer, Orange Jordan, to gain insight into the impact of testing on continual improvement and customer journey evolution

3 Customer Experience Challenges in Telecoms

Download this content now and find out how some customer management team has identified some persistent challenges that are halting progress and making life difficult for telecom executives.

The future of customer experience and digital transformation

Download this article now and discover the top three trends driving technology investments that represent a shift in meeting demands in the age of the customer.