6-8 May 2018
Sheraton Grand Hotel, Dubai, UAE, Dubai, United Arab Emirates

Speakers

Speakers


Abhilasha Hans
Senior Vice President Customer Care
Etisalat
Ricardo Langwieder-Gorner
Ricardo Langwieder-Gorner
Chief Executive Officer
Silah Gulf W.L.L.
Yaekyum Leads
Manager - APAC sales
Sendbird
Yogesh Valunjkar
Regional Manager, ME
Aurionpro
Ajay Sirmokadam
Regional Manager, Africa
Aurionpro
Jens Voigt
Jens Voigt
Head of Marketing & Product Management
Dynacommerce
Laurent Rigaut
Laurent Rigaut
Vice President Customer Information & Personalization
ORANGE Corporate

Speaker


Humphrey Davis
Humphrey Davis
Head of Online Care
Virgin Mobile UAE
Sammy Tuffaha
Sammy Tuffaha
Director of Solution Marketing Digital Payments and eCommerce
Etisalat
Eman Rifaat Ghobashi
Eman Rifaat Ghobashi
Head of Customer Experience and Service Modelling
Vodafone Egypt
Rim Dourai
Rim Dourai
Director Customer Experience and Process Management
Du
Tawfiq Al Lawati
Tawfiq Al Lawati
General Manager Customer Care Telecommunications,
Omantel
Tarek AbuBakr
Tarek AbuBakr
Technical Customer Experience Manager
Etisalat Egypt
Raffaella  Bianchi
Raffaella Bianchi
Head of Customer Experience
Du