6-8 May 2018
Sheraton Grand Hotel, Dubai, UAE, Dubai, United Arab Emirates

Hany Mokhtar

Vice President, Customer Experience, Mobily
CX & Digital World- Class Expert

3:00 PM Advisory board panel debate: Justifying the ROI in AI, RPA and chat bots in telecoms

Are customers more comfortable seeking assistance online or they still require the human connection? Join this debate to understand if chat bots are effective in managing customer expectations, as well as delivering the ROI.

Check out the incredible speaker line-up to see who will be joining Hany.

Download The Latest Agenda